Privacy Policy of Fair go casino

Fair go casino recognises the importance of protecting personal information and maintaining transparent data handling practices. This Privacy Policy explains how personal and non-personal information is collected, used, stored, and safeguarded when individuals access and use the website and related services in Australia. All data processing activities are conducted in accordance with applicable privacy legislation, including the Australian Privacy Act 1988 (Cth) and, where relevant, the General Data Protection Regulation (GDPR) for users located in the European Economic Area.

By registering an account or using the website, users acknowledge that their information will be processed in accordance with this Policy.

Information We Collect

Fair go casino collects both personal information and technical data necessary for account administration, regulatory compliance, and operational integrity.

Personal Information

Personal information may include:

• Full name
• Date of birth
• Residential address
• Email address
• Telephone number
• Payment details
• Government-issued identification documents
• Transaction history
• Account activity records

This information is collected during account registration, identity verification, payment processing, and ongoing account management.

Non-Personal and Technical Information

Non-personal data may include:

• IP address
• Device type and operating system
• Browser type and version
• Log data and timestamps
• Cookies and usage analytics
• Geographic location derived from IP address

Technical data is collected automatically through system logs and tracking technologies to ensure platform functionality, fraud prevention, and service optimisation.

How We Use Your Information

Information collected by Fair go casino is used strictly for legitimate operational and legal purposes.

Account Administration

• Create and manage user accounts
• Verify identity and age
• Process deposits and withdrawals
• Monitor account activity
• Enforce terms and regulatory requirements

Regulatory Compliance

Certain data is processed to comply with anti-money laundering (AML) obligations, identity verification requirements, and responsible gambling controls. Verification documentation may be reviewed before withdrawals are approved.

Communication

• Provide account notifications
• Respond to user enquiries
• Deliver service-related updates
• Send promotional communications where consent has been provided

Users may withdraw consent for marketing communications at any time through account settings or unsubscribe links.

Fraud Prevention and Security

Technical and behavioural data is analysed to detect suspicious activity, prevent unauthorised access, and protect against financial fraud.

Cookies and Tracking Technologies

Fair go casino uses cookies and similar tracking technologies to enhance functionality, analyse traffic, and maintain secure sessions.

Types of Cookies Used

• Essential cookies – Required for account login and platform operation
• Analytical cookies – Used to measure website performance and user interaction
• Functional cookies – Store user preferences
• Marketing cookies – Activated only with user consent

Cookies may store session identifiers, login tokens, and browsing preferences. Users can manage cookie preferences through browser settings. Disabling certain cookies may limit website functionality.

Where applicable, cookie consent banners are displayed to obtain user agreement prior to placing non-essential cookies.

Data Protection and Security

Fair go casino implements technical and organisational measures to protect personal information from unauthorised access, disclosure, alteration, or destruction.

• SSL encryption for all data transmission
• Encrypted storage of sensitive data
• Restricted internal access controls
• Multi-factor authentication protocols
• Continuous monitoring for security breaches

Access to personal data is limited to authorised personnel who require the information to perform operational or compliance duties.

Payment information is processed through secure payment gateways and is not stored in full on company servers unless required for regulatory purposes.

Data retention periods are determined by regulatory requirements and operational necessity. Personal data is retained only for as long as required to fulfil legal, contractual, or compliance obligations.

User Rights

Under the Australian Privacy Act 1988 (Cth) and, where applicable, GDPR, users have specific rights regarding their personal information.

• The right to access personal data held about them
• The right to request correction of inaccurate information
• The right to request deletion of personal data where legally permissible
• The right to restrict certain processing activities
• The right to withdraw consent where processing is based on consent

Requests for data access, correction, or deletion must be submitted in writing through official contact channels. Identity verification may be required before processing such requests.

Where legal retention requirements apply, certain information may not be immediately deleted but will be securely archived and restricted from active processing.

Data Sharing and Third Parties

Personal information may be shared with trusted third parties where necessary for service delivery and regulatory compliance.

• Payment processors
• Identity verification providers
• Fraud prevention services
• Regulatory authorities
• Hosting and IT service providers

Third-party service providers are contractually obligated to process data securely and in accordance with applicable privacy standards.

International data transfers may occur where service providers operate outside Australia. In such cases, safeguards are implemented to ensure an equivalent level of data protection.

Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in regulatory requirements, operational practices, or technological developments.

Material changes will be published on this page and, where required, users may be notified through account communication channels. Continued use of the website following publication of updates constitutes acknowledgement of the revised Policy.

Users are encouraged to review this page regularly to remain informed about how their information is managed.

This Privacy Policy applies to all services provided by Fair go casino in Australia and remains effective until replaced by an updated version.