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Fair Go Casino VIP and Loyalty Program Australia
The Fair Go Casino VIP program in Australia operates across seven loyalty levels, each linked to cumulative wagering activity recorded in Australian Dollars (A$). Members progress through tiers by earning status points, with cashback percentages increasing up to 15% at higher levels. Withdrawal priority and account privileges expand once each qualification threshold is reached.
VIP Tier Levels and Qualification Criteria
VIP status is assigned automatically once predefined wagering milestones are reached within the account wallet. Status progression is calculated using recorded betting volume across eligible games and reviewed on a monthly cycle.
Below is the current VIP level structure:
| VIP Level | Qualification | Key Benefits |
|---|---|---|
| Bronze | Automatic on registration | 5% weekly cashback + standard withdrawals |
| Silver | A$5,000 wagering | 7% cashback + accelerated payouts |
| Gold | A$20,000 wagering | 10% cashback + higher withdrawal limit |
| Platinum | A$50,000 wagering | 12% cashback + priority withdrawals |
| Diamond | A$100,000 wagering | 15% cashback + dedicated account manager |
| Elite | A$250,000 wagering | 15% cashback + increased withdrawal cap |
| Royal | Invitation based | 15% cashback + personal account manager |
Qualification is evaluated using cumulative wagering totals within a rolling period. Once upgraded, status remains active for 30 days unless further progression is recorded.
Status Progression and Point Allocation
Status points are earned automatically through wagering activity on eligible games. For every A$10 wagered, members accumulate one loyalty point, which contributes toward tier advancement.
Point balances update in real time within the account dashboard. If required wagering thresholds are not maintained within the retention period, status may revert to the previous tier level during the next monthly review cycle.
Points are used exclusively for tier qualification tracking and are not redeemable for direct cash conversion.
Cashback and Reward Structure
Cashback is calculated weekly based on net losses recorded between Monday and Sunday. The applicable percentage corresponds to the member’s current VIP level, reaching up to 15% for higher tiers.
Cashback credits carry a 1x wagering requirement before withdrawal eligibility. Credits are transferred automatically into the bonus balance and reflected within the wallet ledger upon allocation.
Higher tiers may receive periodic reload bonuses aligned with wagering volume. Bonus multipliers for VIP members are reduced compared with standard promotional conditions.
Additional Privileges and Account Handling
Withdrawal limits increase progressively at higher tiers, with Diamond level and above receiving extended maximum withdrawal caps per request. Payout acceleration applies from Platinum level onward, reducing internal approval times to 12–24 hours.
Dedicated account managers are assigned from Diamond tier upward, providing direct communication channels for account-related matters. Birthday bonuses and personalised reload allocations are issued annually to members maintaining Elite or Royal status.
Transaction monitoring and compliance reviews continue to apply at all levels. VIP status does not remove identity verification requirements prior to withdrawal processing.
Operational Overview of the Loyalty System
The Fair Go Casino VIP program in Australia operates on a cumulative wagering model linked to a seven-tier structure. Status upgrades, cashback percentages and withdrawal privileges are determined automatically by recorded wagering totals in A$.
Point accumulation, retention periods and downgrade logic are managed through the unified wallet infrastructure. The loyalty framework integrates tier progression, cashback allocation and withdrawal management within the regulated account environment.